Last updated: December 2025
Last Updated: December 2025
PLEASE READ THESE TERMS OF SERVICE ("TOS") CAREFULLY. BY ACCESSING OR USING THE SERVICES (AS DEFINED BELOW), YOU AGREE TO BE BOUND BY THIS TOS, INCLUDING ANY UPDATES OR REVISIONS POSTED HERE OR OTHERWISE COMMUNICATED TO YOU. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS TOS, YOU MAY NOT ACCESS OR USE THE SERVICES.
THIS TOS REQUIRES FINAL AND BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THIS TOS, OR YOUR ACCESS TO OR USE OF THE SERVICES, INCLUDING THE VALIDITY, APPLICABILITY, OR INTERPRETATION OF THIS TOS, AND YOU AGREE THAT ANY SUCH CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, ARBITRATION, OR OTHER SIMILAR PROCESS. PLEASE REVIEW THE SECTION TITLED "BINDING ARBITRATION AND CLASS ACTION WAIVER" CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE RESOLUTION OF ANY CLAIM.
You represent and warrant that you: (a) are of legal age to form a binding contract (at least 18 years of age); (b) have the right, authority, and capacity to agree to and abide by this TOS for yourself or on behalf of the property owner; (c) are the owner of the property for which you are seeking services, or you have the legal authority to act on behalf of the property owner; and (d) are not a person barred from using the Services under the laws of any applicable jurisdiction. THE SERVICES ARE NOT INTENDED FOR USERS THAT ARE CONSIDERED MINORS IN THE JURISDICTION IN WHICH SUCH USER RESIDES (GENERALLY UNDER THE AGE OF 18), AND SUCH USERS ARE EXPRESSLY PROHIBITED FROM SUBMITTING ANY PERSONAL DATA OR USING ANY ASPECT OF THE SERVICES. BY TAKING SUCH ACTIONS, YOU AGREE, REPRESENT, AND WARRANT THAT YOU ARE NOT A MINOR.
Hint Holdings, LLC dba TN.tax ("Company," "we," "us," or "our") provides property tax appeal and related services through the website https://tn.tax and all subdomains, and other related software, content, functionalities, and services, including all versions and upgrades thereto (collectively, the "Services"). Your use of the Services is subject to and governed by the terms and conditions in this TOS. We may, at our discretion, update this TOS at any time. You can access and review the most current version of this TOS at the URL for this page or by clicking on the "Terms of Service" link within the Services, or as otherwise made available by us.
By accessing, browsing, or using our website or Services, or by clicking "I agree" or similar acknowledgment, you acknowledge that you have read, understood, and agree to be bound by this TOS and our Privacy Policy, which is incorporated herein by reference. If you do not agree to this TOS, you must immediately discontinue use of our Services.
The scope of this TOS includes the provision of property tax appeal services, including but not limited to property assessment reviews, preparation and filing of appeal documentation, representation in appeal proceedings, and related consultation, as described in more detail below.
Subject to and conditioned on your compliance with this TOS, we hereby grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license solely to use the Services for your personal, non-commercial use in connection with property tax appeals. Your access to and use of the Services must further comply in all material respects with all usage guidelines posted by us.
By engaging our Services, you authorize us to act on your behalf in property tax matters, including but not limited to: (a) communicating with county assessors, boards of equalization, and other governmental authorities regarding your property; (b) filing appeals, informal reviews, and other submissions on your behalf; (c) representing you at hearings and proceedings related to your property tax appeal; (d) obtaining and reviewing property records, assessments, and related documentation; and (e) executing documents and forms necessary for the appeal process.
This authority is limited to property tax appeal matters and does not extend to other legal, financial, or business matters. You may revoke this authority at any time by providing written notice to us, subject to any obligations that have already accrued or Services that have already been performed.
You acknowledge and agree that: (x) you will not be permitted to attend any informal hearings regarding your property unless otherwise specified; (y) we may represent you at any formal hearing (i) in person; (ii) via teleconference or video conference; (iii) by affidavit; or (iv) by any other means permitted by the applicable county; and (z) we, in our sole discretion, may or may not pursue additional protest options, arbitration, or litigation with respect to any applicable property (collectively, "Additional Protest Options"), and such Additional Protest Options are not part of the Services unless otherwise agreed to in writing by you and us.
To access and use certain features of the Services, you may need to register for an account. By creating an account, you agree to: (a) provide accurate, current, and complete account information; (b) maintain and promptly update, as necessary, your account information; and (c) immediately notify us if you discover or otherwise suspect any security breaches related to the Services or your account. You further understand and agree that we may take actions we deem necessary to prevent, respond to, pursue, or remedy suspected or actual fraud and abuse, including without limitation, termination or suspension of your account. You may not share your account or password with anyone. You are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or password or any other similar breach of security.
By creating an account, you also consent to receive electronic communications from us, including through email, text messages, or notices posted through the Services. These communications may include notices about your account, such as service updates, and other transactional information. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication or notice requirements, including that such communications be in writing. You should maintain copies of all electronic communications you receive from us. We may also send you promotional communications by email or text that we think will be of interest to you. You may opt out of receiving these promotional communications at any time by following the unsubscribe instructions provided therein. You may opt out of marketing and promotional calls or messages by following the applicable unsubscribe instructions provided to you. Following such opt-out, you may continue to receive messages for a short period while we process your request.
We provide property tax appeal and related services, including but not limited to:
The Services are not legal advice, and nothing in our Services should be construed as legal advice. We are not a law firm, and our employees and representatives are not attorneys. Our Services do not create an attorney-client relationship. If you require legal advice, you should consult with a qualified attorney licensed in your jurisdiction. We are not Registered Agents and do not represent appeals to the Tennessee State Board of Equalization.
Our Services are subject to various limitations, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of our Services without notice or liability. We are not obligated to provide any specific services or maintain any specific service level.
Property tax appeals involve strict deadlines and time-sensitive requirements. You agree to:
Failure to provide timely responses or cooperation may result in missed deadlines, dismissal of appeals, or termination of Services. We are not responsible for any negative consequences resulting from your failure to provide timely information or cooperation.
We do not guarantee, warrant, or represent that your property taxes will be reduced, lowered, or decreased as a result of our Services. Property tax assessments and appeals are subject to numerous factors beyond our control, including but not limited to: county assessor policies, market conditions, comparable property data, assessment methodologies, and decisions by appeal boards. We make no representations regarding the likelihood of any reduction in your property tax assessment or tax liability.
We reserve the right to select customers based on many factors, including but not limited to the likelihood of success. Being approved as a client does not guarantee success in lowering property taxes. We take steps to avoid this happening, but taxes may rise as a result of use of our Services. We are not responsible for any rise in property taxes from reassessment, whether such reassessment occurs as a result of our Services, an appeal process, or any other reason.
We do not guarantee that any informal review, formal appeal, or other submission will be successfully filed, accepted, or processed by any county assessor, board, or governmental authority. The acceptance, processing, and consideration of any submission is at the sole discretion of the relevant governmental authority. We cannot guarantee that any submission will be reviewed, that any hearing will be scheduled, or that any decision will be rendered.
We make no guarantees, warranties, or representations of any kind regarding:
We do not guarantee that our Services will be available at all times, uninterrupted, secure, or error-free. Services may be temporarily unavailable due to maintenance, technical issues, or other circumstances beyond our control.
You agree to:
Payment terms vary by service level:
All fees are non-refundable unless otherwise specified in your service agreement or required by law. Payment obligations are non-cancelable and fees paid are non-refundable, except as may be required by applicable law or as expressly stated in your service agreement.
We reserve the right to change our pricing at any time. Changes will not affect Services already purchased or service agreements already executed, but will apply to new Services and agreements entered into after the effective date of the pricing change.
All fees are exclusive of all federal, state, municipal, or other taxes which you agree to pay based on where you are primarily domiciled. For jurisdictions imposing sales or use taxes, your fee may be subject to such taxes unless it is specifically exempt from taxation. Your fee is not exempt merely because it is made over the Internet or by other remote means. You may be required to file a sales/use tax return reporting taxable fees and pay tax on those fees. Details of how to file these returns may be found at the websites of your respective taxing authorities. In addition to any fees, you may incur charges incidental to using the Services, such as charges for Internet access, data roaming, and other data transmission charges.
No refunds or credits will be issued unless otherwise agreed upon in a written, signed contract between you and us. There are no charges for canceling Services, but cancellation does not entitle you to a refund for Services already rendered.
All prices are subject to change upon notice. Such notice may be provided by an email message to you or in the form of an announcement on the Services.
We may offer a referral program that allows users to refer others to our Services. The referral program, including all terms, conditions, payment structures, eligibility requirements, and any other aspects, may be modified, changed, suspended, or terminated by us at any time, in our sole and absolute discretion, with or without notice. We reserve the right to change any aspect of the referral program, including but not limited to:
Changes to the referral program may apply retroactively or prospectively, at our sole discretion. Your continued participation in the referral program after any changes constitutes acceptance of the modified terms. If you do not agree to any changes, you must immediately discontinue participation in the referral program.
If you participate in the referral program, you will receive a unique referral link. You may only use your referral link in accordance with this TOS and any additional terms we may provide, which may be modified at any time.
We reserve the right, in our sole and absolute discretion, to:
You acknowledge and agree that we have no obligation to provide notice before removing, deactivating, canceling, or reassigning your referral link, or before changing any terms of the referral program. Our decision regarding referral links and all aspects of the referral program is final and binding.
All terms regarding referral payments, including payment amounts, rates, timing, methods, and eligibility, are subject to change at any time in our sole discretion. We are under no obligation to maintain any particular payment structure or rate, and we may modify payment terms even for referrals that have already been made but not yet paid.
If you are eligible to receive payment for referrals, the following terms apply (which may be modified at any time):
You may not:
Violation of these prohibitions may result in immediate termination of your referral link, forfeiture of any pending or future referral payments, and termination of your access to our Services.
For the purpose of this TOS, "Your Data" means the raw data you upload or submit to us and the resulting data from the processing of such raw data using the Services. We shall process and use any personal data that you provide in accordance with our Privacy Policy.
You hereby grant us a perpetual, irrevocable, non-exclusive, royalty-free, paid-up, worldwide, sublicensable license to use, access, transmit, host, store, and display Your Data solely for the purpose of providing and improving the Services, including rights to extract, compile, aggregate, synthesize, use, and otherwise analyze all or any portion of Your Data. We may use, publish, share, distribute, or disclose Your Data on an aggregate basis or in a de-identified manner that does not allow personal data about you to be separated from the aggregate data and identified as originating from you.
You represent, warrant, and agree that you have all rights to provide Your Data and other materials that you provide or make available to us. You acknowledge and agree that you are solely responsible for all Your Data and for your conduct while using the Services. You acknowledge and agree that: (i) you will evaluate and bear all risks associated with your use and distribution of all Your Data; (ii) you are responsible for protecting and backing up Your Data; (iii) you are responsible for protecting the confidentiality of all Your Data in your possession and control; (iv) you are responsible for uploading and/or otherwise providing Your Data to us in a timely manner for our use in connection with the Services and that we may not be able to use Your Data if it is not timely provided; and (v) under no circumstances will we be liable in any way for the content of any of Your Data, including any errors or omissions in any of Your Data, or any loss or damages of any kind incurred as a result of your use, deletion, modification, or correction of any of Your Data. You have full discretion and control on how to store, protect, remove, or delete any of Your Data on the Services, and we shall have no liability for any damages caused by such deletion or removal or failure to store or protect Your Data.
You shall be solely responsible and liable for: (i) ensuring that you file and maintain with the applicable county any exemptions that you claim and/or have available to you (unless otherwise included in your service agreement); (ii) canceling a property through the Services if you do not want us to provide any Services regarding a specific property (we will not accept cancellations via chat, email, SMS, or other means outside your account); (iii) completing and filing any agent revocation form with the applicable county for any property you cancel; and (iv) any protest you file regarding your property, and you acknowledge that we have the right to cancel the Services for such property without providing a refund.
We may retain your information and Your Data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain certain information for legitimate business purposes, including record-keeping, analytics, and improving our Services. For more information about how we handle your data, please review our Privacy Policy.
We will maintain the confidentiality of your personal and property information in accordance with our Privacy Policy and applicable law. However, you acknowledge that we may be required to disclose information to governmental authorities in connection with property tax appeals and related proceedings. We are not responsible for information that you choose to share publicly or that becomes public through the appeal process.
In addition to this TOS, our Privacy Policy at https://tn.tax/privacy applies to how we may process information provided as part of the Services. You acknowledge and agree that by accessing or using the Services, we may receive certain information about you, including personal data, as set forth in the Privacy Policy, and we may collect, use, disclose, store, share, and process such personal data in accordance with such Privacy Policy.
You grant us and our service providers a perpetual, irrevocable, worldwide, royalty-free, fully-paid-up, non-exclusive, sublicensable, transferable license to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make, and have made all content (in any form and any medium, whether now known or later developed) that you provide in connection with the Services. You acknowledge and agree that the technical processing and transmission of data associated with the Services may require: (i) transmissions over various networks and across borders; and (ii) modifications to conform, connect, and adapt to technical requirements of networks or devices.
The Services provided to you hereunder or available to you through the Services are licensed, not sold, and we retain and reserve all rights not expressly granted in this TOS. You acknowledge and agree that, as between you and us, we and our licensors own all rights, title, and interest (including all intellectual property rights) in the Services and all data, content, and other materials within the Services. The Services are protected by U.S. and international copyright and other intellectual property laws and treaties. We reserve all rights not expressly granted to you in this TOS.
All content on our website, including text, graphics, logos, images, software, and other materials, is our property or that of our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, or otherwise use any content without our express written permission. All rights not expressly granted in this TOS are reserved.
You may not use our names, brands, trademarks, service marks, and logos that we make available on the Services ("Marks"). We claim trademark protection over all such Marks, and you will not use the Marks except as expressly authorized herein. You will not remove or alter the Marks or any proprietary notices on the Services. The Marks may not be included in or as part of any registered corporate name, any other logo, or service or product name. You may not create any derivative works of the Marks or use the Marks in a manner that creates or reasonably implies an inaccurate sense of endorsement, sponsorship, or association with us. You will not otherwise use business names or logos in a manner that can mislead, confuse, or deceive any third party. All use of the Marks and all goodwill arising out of such use will inure to our benefit.
In your use of the Services, you will not:
You will not: upload, post, email, store, transmit, or otherwise make available any content that:
Our failure to enforce any of these restrictions or guidelines shall not act as a waiver for any future enforcement, will not be considered a breach of this TOS by us, and does not create a private right of action for any other party.
If you elect to provide or make available to us any suggestions, comments, ideas, improvements, or other feedback relating to the Services ("Feedback"), we shall own and be free to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make, have made, assign, pledge, transfer, or otherwise grant rights in your Feedback in any form and any medium (whether now known or later developed), without credit or compensation to you.
Our Services may integrate with or rely on third-party services, including but not limited to payment processors (such as Stripe), email service providers, data storage providers, and other service providers ("Third Party Materials"). Your use of Third Party Materials may be subject to separate terms and conditions. We are not responsible for the availability, accuracy, or reliability of Third Party Materials, and we do not endorse or warrant any Third Party Materials. Any disputes with third-party service providers must be resolved directly with such providers.
Certain Service functionality may make available access to information, products, services, and other materials made available by third parties. By using such functionality, you are directing us to access, route, and transmit to you the applicable Third Party Materials.
We neither control nor endorse, nor are we responsible for, any Third Party Materials, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness, or safety of Third Party Materials, or any intellectual property rights therein. Certain Third Party Materials may, among other things, be inaccurate, misleading, or deceptive. Nothing in this TOS shall be deemed to be a representation or warranty by us with respect to any Third Party Materials. We have no obligation to monitor Third Party Materials, and we may block or disable access to any Third Party Materials (in whole or part) through the Services at any time. In addition, the availability of any Third Party Materials through the Services does not imply our endorsement of, or our affiliation with, any provider of such Third Party Materials, nor does such availability create any legal relationship between you and any such provider.
Your use of Third Party Materials is at your own risk.
You agree to indemnify, defend, and hold harmless us and our affiliates, and each of our officers, directors, employees, agents, partners, and licensors (collectively, "Company Parties") from and against all losses, damages, costs, liabilities, and expenses, including reasonable attorneys' fees, to the extent resulting from or arising out of any third-party claim, demand, or action due to: (a) content you provide to us; (b) your violation of this TOS, any law or regulation, or any rights (including intellectual property rights) of another party; (c) any use of, or activities in connection with, the Services or Third Party Materials by you or any other person who uses the Services; or (d) your use of the Services, except as expressly permitted in this TOS.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
COMPANY PARTIES MAKE NO WARRANTY OR REPRESENTATION THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) ACCESS TO THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE, OR ERROR-FREE; OR (iii) THE INFORMATION AND ANY RESULTS THAT MAY BE OBTAINED FROM ACCESS TO OR USE OF THE SERVICES WILL BE CORRECT, ACCURATE, RELIABLE, TIMELY, CURRENT, OR COMPLETE.
ALL CONTENT MADE AVAILABLE THROUGH THE SERVICES (INCLUDING WITHOUT LIMITATION THIRD PARTY MATERIALS) IS MADE AVAILABLE FOR INFORMATIONAL PURPOSES ONLY. YOU ARE SOLELY RESPONSIBLE FOR CONFIRMING THE ACCURACY OF ALL CONTENT (INCLUDING WITHOUT LIMITATION THIRD PARTY MATERIALS) BEFORE TAKING OR OMITTING ANY ACTION.
COMPANY PARTIES FURTHER EXPRESSLY DISCLAIM ANY LIABILITY TO ANY PERSON OR ENTITY FOR LOSS OR DAMAGE CAUSED BY ERRORS OR OMISSIONS IN ANY INFORMATION PROVIDED BY YOU OR ON YOUR BEHALF IN CONNECTION WITH THE SERVICES.
THIS DISCLAIMER OF WARRANTY MAY NOT BE VALID IN SOME JURISDICTIONS, AND YOU MAY HAVE WARRANTY RIGHTS UNDER LAW WHICH MAY NOT BE WAIVED OR DISCLAIMED. ANY SUCH WARRANTY EXTENDS ONLY FOR THIRTY (30) DAYS FROM THE EFFECTIVE DATE OF THIS TOS (UNLESS SUCH LAW PROVIDES OTHERWISE).
COMPANY PARTIES SHALL NOT BE LIABLE FOR ANY LOST PROFITS, LOSS OF DATA OR GOODWILL, OR COST OF COVER, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES ARISING FROM ANY TYPE OR MANNER OF COMMERCIAL, BUSINESS, OR FINANCIAL LOSS, EVEN IF COMPANY PARTIES HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. COMPANY PARTIES ASSUME NO RESPONSIBILITY OR LIABILITY IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH ANY INFORMATION, CONTENT, PRODUCTS, SERVICES, OR MATERIAL AVAILABLE ON OR THROUGH THE SERVICES, AS WELL AS ANY THIRD PARTY MATERIALS, FOR ANY ERROR, DEFAMATION, LIBEL, SLANDER, OMISSION, FALSEHOOD, OBSCENITY, PORNOGRAPHY, PROFANITY, DANGER, INACCURACY CONTAINED THEREIN, OR HARM TO PERSON OR PROPERTY CAUSED THEREBY. IN NO EVENT SHALL COMPANY PARTIES' TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THIS TOS OR YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES OR CONTENT EXCEED ONE HUNDRED DOLLARS ($100.00).
THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS SHALL APPLY REGARDLESS OF WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. INSOFAR AS APPLICABLE LAW PROHIBITS ANY LIMITATION ON LIABILITY HEREIN, THE PARTIES AGREE THAT SUCH LIMITATION WILL BE AUTOMATICALLY MODIFIED, BUT ONLY TO THE EXTENT SO AS TO MAKE THE LIMITATION COMPLIANT WITH APPLICABLE LAW. THE PARTIES AGREE THAT THE LIMITATIONS ON LIABILITIES SET FORTH HEREIN ARE AGREED ALLOCATIONS OF RISK AND SUCH LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The limitations in this section do not apply to: (a) our gross negligence, fraud, or willful misconduct; (b) your payment obligations; or (c) any liability that cannot be excluded or limited under applicable law.
We may terminate this TOS at any time.
You may terminate this TOS by providing at least thirty (30) days' written notice to us of your intent to terminate this TOS, or by discontinuing use of the Services and, if applicable, notifying us in writing.
If you violate this TOS, we may, with or without notice to you, immediately suspend or terminate your access and use of the Services.
We reserve the right at any time to modify, suspend, or discontinue the Services (or any portion thereof) with or without notice, and we shall not be liable to you or any third party for any such modification or discontinuance.
Upon termination of this TOS for any reason: (i) we, in our sole discretion, may remove and discard your content and information; (ii) you will immediately cease your use of the Services; and (iii) any provision that, by its terms, is intended to survive the expiration or termination of this TOS shall survive such expiration or termination. Further, you agree that we shall not be liable to you or any third party for any termination of your account or access to the Services.
Termination does not relieve you of any payment obligations that accrued prior to termination.
If you engage our Services for multiple properties, each property will be subject to a separate service agreement. The terms of each service agreement are independent, and the outcome of an appeal for one property does not affect appeals for other properties.
If you sell or transfer ownership of a property for which we are providing Services, you must notify us immediately. Our Services are specific to the property owner who engaged our Services, and we cannot automatically transfer Services to a new owner. If a property is sold during an active appeal, the outcome of the appeal may affect the new owner, but our service agreement and payment obligations remain with the original client unless otherwise agreed in writing.
We shall not be liable for any failure or delay in performance under this TOS due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, or other force majeure events.
All notices, requests, demands, and other communications under this TOS must be in writing and will be deemed to have been duly given: (a) when delivered personally; (b) when sent by confirmed email to the email address you provided to us or to [email protected]; (c) five (5) days after being sent by registered or certified mail, return receipt requested; or (d) one (1) day after being sent by a commercial overnight courier with written verification of receipt. You agree that we may provide notices to you by posting them on our website or by sending them to the email address you provided to us.
You agree to comply with all applicable local, state, and federal laws and regulations in connection with your use of our Services. You represent and warrant that your use of our Services will not violate any applicable laws or regulations, including but not limited to laws regarding property ownership, tax obligations, and consumer protection.
This TOS shall be governed by and construed and enforced in accordance with the United States Federal Arbitration Act, other applicable federal laws, and the laws of the State of Tennessee, without regard to conflict of laws principles. The parties agree that neither the United Nations Convention on Contracts for the International Sale of Goods nor the Uniform Computer Information Transaction Act (UCITA) shall apply to this TOS, regardless of the states in which the parties do business or are incorporated.
ALL CLAIMS ARISING IN CONNECTION WITH THIS TOS SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT (DEFINED FOR THE PURPOSES OF THIS TOS AS A COURT OF LIMITED JURISDICTION THAT MAY ONLY HEAR CLAIMS NOT EXCEEDING $5,000) IF YOUR CLAIMS ARE WITHIN THE COURT'S JURISDICTION. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.
The arbitration shall be conducted by the American Arbitration Association (AAA) under its then-applicable Commercial Arbitration Rules or, as appropriate, its Consumer Arbitration Rules. The AAA's rules are available at http://www.adr.org/. Payment of all filing, administration, and arbitrator fees shall be governed by the AAA's rules. The arbitration shall be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that such hearing shall be conducted in Davidson County, Tennessee, or, if the Consumer Arbitration Rules apply, another location reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances, as determined by the arbitrator. The decision of the arbitrator shall be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.
WE EACH AGREE THAT ALL CLAIMS SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR OTHER SIMILAR PROCESS (INCLUDING ARBITRATION). IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN A COURT OF COMPETENT JURISDICTION IN DAVIDSON COUNTY, TENNESSEE. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS, OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH CLAIM.
Notwithstanding anything to the contrary, you and we may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect intellectual property rights, whether in aid of, pending, or independently of the resolution of any dispute pursuant to the arbitration procedures set forth in this section.
If we implement any material change to this section, such change shall not apply to any claim for which you provided written notice to us before the implementation of the change.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to this TOS or our Services must be filed within one (1) year after such claim or cause of action arose, or be forever barred.
You represent and warrant that you will comply with all applicable foreign, federal, state, and local laws, rules, and regulations, including without limitation, U.S. export laws and import and use laws of the country where materials are delivered or used, and you are not: (a) located in a country that is subject to a U.S. Government embargo, or designated by the U.S. Government as a "terrorist supporting" country; and (b) listed on any U.S. Government list of prohibited or restricted parties, including the Specially Designated Nationals List.
This section applies to access to or use of the Services by a branch or agency of the United States Government. The Services include "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212 and qualify as "commercial items" as defined in 48 C.F.R. 2.101. Such items are provided to the United States Government: (a) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (b) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 and 227.7202-3. The United States Government shall acquire only those rights set forth in this TOS with respect to such items, and any access to or use of the Services by the United States Government constitutes: (i) agreement by the United States Government that such items are "commercial computer software" and "commercial computer software documentation" as defined in this section; and (ii) acceptance of the rights and obligations herein.
If you believe that your work has been made available through the Services in a way that constitutes copyright infringement, please provide our Agent for Notice of Copyright Claims the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) a description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) a description of the material that you claim is infringing and where that material may be accessed within the Services; (d) your address, telephone number, and email address; (e) a statement by you that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement from you that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, please contact our Agent for Notice of Copyright Claims. Our Agent for Notice of Copyright Claims can be reached as follows:
TN.tax
c/o Agent for Notice of Copyright Claims
Email: [email protected]
In accordance with California Civil Code ยง1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting such unit in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
This TOS constitutes the entire agreement between you and us concerning your access to and use of the Services. It supersedes all prior and contemporaneous oral or written negotiations and agreements between you and us with respect to such subject matter. In the event of any conflict between or among this TOS and any end user license agreement, privacy policy, or usage guidelines to which this TOS refers, the terms and conditions of this TOS shall take precedence and govern. This TOS may not be amended by you except in a writing executed by you and an authorized representative of us. Except as otherwise expressly provided in this TOS, there shall be no third-party beneficiaries to this TOS. For the purposes of this TOS, the words "such as," "include," "includes," and "including" shall be deemed to be followed by the words "without limitation." You may not assign or delegate any right or obligation under this TOS without our prior written consent. Our failure to exercise or enforce any right or provision of this TOS shall not constitute a waiver of such right or provision. If any provision of this TOS is held to be invalid or unenforceable under applicable law, then such provision shall be construed, limited, modified, or, if necessary, severed to the extent necessary to eliminate its invalidity or unenforceability, without in any way affecting the remaining parts of this TOS. Any prevention of or delay in performance by us hereunder due to labor disputes, acts of God, failure of the Internet, governmental restrictions, enemy or hostile governmental action, fire, or other casualty or other causes beyond our reasonable control shall excuse the performance of our obligations for a period equal to the duration of any such prevention or delay.
The headings in this TOS are for convenience only and do not affect the interpretation of this TOS. This TOS will be interpreted fairly in accordance with its terms and without any strict construction in favor of or against either party.
Nothing in this TOS creates a partnership, joint venture, agency, or employment relationship between you and us. We are an independent contractor providing Services to you, and neither party has the authority to bind the other party in any respect.
You may not assign or transfer this TOS or any rights or obligations hereunder without our prior written consent. Any attempted assignment or transfer in violation of this provision shall be null and void. We may assign or transfer this TOS or any rights or obligations hereunder without your consent.
If you have any questions about this TOS, please contact us at:
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Email: [email protected]