How can we help?
Search everything we have written — the guides, the app, and the questions homeowners ask most.
Common questions
How do I find my parcel ID?
You don't need it. We look your parcel up from the address you give us, and once we have it you'll see it on the property's page in your dashboard. If you want to check it yourself, search your address on your county assessor's property record — Davidson County at www.padctn.org, Williamson County at www.williamsonpropertyassessor.com — and the parcel ID (sometimes called a map-and-parcel or property number) is on the record card.
See your parcel ID in your dashboard →How do I find my appraised value?
Use the county's own property record rather than your tax bill — bills often show an older or partial figure. The appraised (or market) value is the number an appeal argues against. Your assessed value is 25% of it for residential property; we appeal the appraised value.
Check your appraised value →When can I file an appeal?
Informal reviews with the assessor open in January and close in the spring — mid-April in our counties, though counties set their own dates and they move year to year. If that doesn't resolve it, the County Board of Equalization typically convenes the first Monday in June. Subscribe to the deadline calendar and the dates land in your own calendar.
See this season's deadlines →What does it cost?
There is one plan. Full Service Appeal is $0 upfront — we only bill a success fee, a share of your first-year savings, if we actually lower your assessment. If we don't reduce it, you owe nothing.
See the pricing →What is the Letter of Authorization?
Tennessee requires written authorization before anyone can represent you with the assessor or a board of equalization. Signing it lets us file and argue your appeal. It doesn't transfer any ownership, it's specific to one tax year, and you can revoke it in writing at any time.
Read the full authorization →What evidence helps my appeal?
Photos of condition problems, a recent private appraisal, your closing statement if you bought below the assessed value, and contractor estimates for needed repairs. We build the comparable-sales case from public data either way — what we can't see is anything specific to your property's condition.
Upload your documents →Can I appeal more than one property?
Yes. Add each property from your dashboard and each gets its own appeal, checklist and documents. Give them nicknames so they're easy to tell apart.
Add another property →Can appealing make my taxes go up?
A board reviews the whole assessment, so in principle a value can be confirmed or, rarely, raised. In practice we only recommend appealing where the evidence supports a reduction — that's what the free evaluation is for. We'll tell you if your assessment already looks fair.
Run a free evaluation first →How long does an appeal take?
Informal reviews filed in January through April are typically decided by late spring. If the assessor holds the value, a formal appeal to the County Board of Equalization is a separate step we'd discuss with you first, and it runs several weeks over the summer. We email you at each step.
See the whole process →Which counties do you serve?
Davidson County (Nashville) and Williamson County (Franklin, Brentwood, Nolensville, Spring Hill), with other Tennessee counties subject to availability. The free evaluation works anywhere in Tennessee and will tell you if you're outside our core area.
Where we work →